Shipping


Orders are processed in the order they are received and elevated in priority to meet the delivery deadline. All orders are shipped from our location in New York, NY via USPS. Hause Of Curls ships to all 50 U.S. states including Puerto Rico and follows the standard methods available by USPS.

Orders placed are usually processed and shipped within 3~7 business days from the time the order is placed. If an item is out of stock and will take longer than expected to ship, you will be notified and given the option to cancel the order or wait for the item. Some of these items are printed on demand and sometimes take longer to ship out. The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 3~7 days. USPS does not pick up or deliver on weekends.

We currently do not ship to APO or FPO address. Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. Tax rate is based on the shipping address and not the billing address.

Track Package
When your order ships,  we will send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com

In the U.S. USPS observes the following holidays for 2018:

  • Veteran's Day - November 12, 2018
  • Thanksgiving - November 22, 2018
  • Christmas Day - December 25, 2018

 

Lost or Stolen Packages

- If the package shows delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order (domestic shipments). Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.
- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

Shipping Method

Service

Delivery Time

Standard Shipping

3-7 business day

 

Shipping Destination & Rates

Hause Of Curls offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $50.00, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Puerto Rico. Terms are subject to change without notice. For all orders over $200, the package will be sent with signature required. If a signature is unobtainable and a package is returned to us, shipping charges will be charged to the customer.

U.S. 48 continental states & Puerto Rico

Order Amount

Standard Shipping (3-7 business days)

$0 - $24.99

$6.20

$25.00 - $49.99

$6.20

$75.00 - $99.99

*Free

$100.00 - $149.99

*Free

$150.00 - $199.99

*Free

$200.00+

*Free

 

Alaska, Hawaii

  • All packages are sent via United States Postal Services.

Order Amount

Standard Shipping (5-13 business days)

$0 - $24.99

$10.90

$25.00 - $49.99

$11.90

$50.00 - $99.99

$13.90

$100.00 - $149.99

$15.90

$150.00 - $199.99

$17.90

$200.00+

$20.90